About & Policies

The FM Standard

Who's behind the chair, and everything worth knowing before you book.

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About FM

Hair, done properly.

FM Hair Hub is built around one idea: booking a hairdresser shouldn't feel like guesswork. From braids and locs to quick weaves and sharp retwists, every style is booked with a real time slot, a clear price and a stylist who shows up ready — across chairs in Birmingham and Canterbury. No back-and-forth DMs, no chasing availability — pick a slot online and it's yours.

Genuine care

Every client leaves with a style built for their hair — not a one-size-fits-all finish.

Real availability

What you see online is what's actually free — no double-booked slots.

Two locations

Birmingham and Canterbury — pick whichever chair suits you at checkout.

Booking Policies

Good to know before you book

Deposits

A £10 deposit is required to secure every appointment. It comes off your final price and is confirmed once your booking request is accepted.

Lateness

Please arrive on time — a 15 minute grace period applies. Arriving later than that may mean your slot needs to be shortened or rebooked to protect the next client's appointment.

Cancellations, rescheduling & no-shows

Life happens — just give at least 24 hours' notice to cancel or reschedule a booking, and we'll move your deposit to your new date free of charge. Cancellations or reschedule requests inside 24 hours, and no-shows, forfeit the deposit, and a new deposit will be required to book again.

Coming prepared

We don't offer wash services — please arrive with hair freshly washed and pre-stretched or blow-dried so your slot stays on time.

Kids appointments

Little ones are welcome — please book the relevant kids' service and stay on-site for the appointment.

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Get In Touch

Questions before you book?

Send a message below or find us on Instagram — we reply as quickly as we can. For actually booking a slot, the booking page is the fastest route.

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Locations Birmingham & Canterbury — exact address shared once your booking is confirmed.